PART 2 Reading Comprehension
DIRECTIONS: In this part，there are 3 passages. Each of them is followed by 5 questions，and to each question，there are four possible answers marked with A，B，C，and D. Please choose the correct or best answer to each question. (本大题共15小题，每小题2分，共30分)
Passage One
Questions 11 to 15 are based on the following passage:
Cabin attendants must learn about the safety equipment of the airplane in which they are flying. They must know how to get passengers out quickly and safely if there should be an accident. And，most important，they must be able to keep the passengers calm in an emergency.
All cabin attendants must be able to give first aid. This is the help that is given to a sick or hurt person before regular medical treatment from a doctor can be obtained. Such treatment can often save a person’s life if it is given quickly. Learning to give first-aid is an important part of a cabin attendant’s training.
A cabin attendant says，“What I’m doing is an interesting job，and we meet many interesting people. We get to see different places. But it’s not all fun. We live out of suitcases，and we serve hundreds of meals each day. A cabin attendant has to enjoy taking care of and serving people.” She continues，“Even under the best conditions，taking care of a plane full of hungry and thirsty people is not easy. But we have to stay calm and pleasant all the time. This is especially important when bad weather makes a flight rough or bumpy，when a plane is late，or when there is an emergency.”
Another cabin attendant adds，“Passengers spend more time with flight attendants than with any other airline employee. The service the passengers receive on board the plane determines whether or not they will fly again on one of our airplanes. We want them to continue to be customers of our airline. So it is important that we give them good and courteous service.”
11. Which of the following is not mentioned from above passage? ( )
A. A cabin attendant has to enjoy taking care of and serving people.
B. All cabin attendants must be able to give first aid.
C. A cabin attendant has to speak to the passengers all the time.
D. A cabin attendant has to stay calm and pleasant all the time.
12. Which of the following adjectives can be used to describe the flight attendants’ job，according to one flight attendant? ( )
A. Comfortable. B. Interesting.
C. Thirsty. D. Courteous.
13. ______ is not a qualification for a flight attendant. ( )
A. Keeping calm in an emergency B. Providing courteous service
C. Giving regular medical treatment D. Making passengers comfortable
14. ______ is an important part of a flight attendant’s training. ( )
A. Learning to give first aid B. Learning to give regular medical treatment
C. Learning to be courteous D. Learning to keep calm
15. ______ determines whether or not a passenger will take the airline’s flight again. ( )
A. Ground staff’s service B. Pilot’s experience
C. Passengers’ safety D. Cabin attendants’ service
