2020年商务英语高级口试材料：企业文化_第2页

　　PART THREE: DISCUSSION

　　Creating Healthy Corporate Culture

　　The company you work for is now re-assessing its existing corporate culture to improve its performance. You have been asked to help co-ordinate the project. Discuss the situation together, and decide:

　　l what weaknesses can be identified in the company culture

　　l what effective solutions should be made to improve the core values

　　营造健康的公司文化

　　你们所在的公司正在对其现有的公司文化进行重新评估，以提高公司业绩。请你们协助策划这一计划。讨论并决定：

　　l 公司文化中存在哪些不足之处

　　l 应采用什么措施来改进公司的核心价值观

　　A: In my understanding, corporate culture is virtually the personality of an organization, as it determines how things are done around here. I mean, all our decisions are guided by our corporate values. But the problem is that there are still a lot of weaknesses in our culture.

　　B: Instead of leaving it to grow on its own, we should make efforts to reshape our culture, to nurture it into a strong one.

　　A: Yes. Now let’s make a list of the noticeable weaknesses in our company culture: firstly, in terms of our staff behaviour, most employees are not quite spontaneous in communicating their thoughts and ideas to each other, particularly to line managers. This is a great barrier in promoting a culture which values innovation, creativity and trust among each other.

　　B: Secondly, most staff members feel that their good performance has not been duly recognized. This is most unfavourable to our commitment to creating an environment that breeds loyalty and motivation. This is a very serious problem, do you agree?

　　A: I’m quite with you here. Another problem is that staff memebers do not have many chance to get promoted, since many of our line manager are recruited from outside the company.

　　B: And there’s another area that needs improvement: our employees complain that they’re not getting enough job-related skills development training.

　　A: So to energize our corporate culture, we have to provide some practical solutions to these problems. You see, our first priority is to enhance job satisfaction in our employees. So we need to provide more channels of communication among and between management and staff, do you think so?

　　B: Yes, we can provide training programmes, outdoor events, in-company seminars, etc. so as to increase personal awareness of abilities and complementary skills in colleagues. And in turn, they will enhance team spirit and open communication. We should also readjust our staff appraisal policy and provide enough incentives to show that we recognize and reward the commitments and talents of our employees. For example, we can offer additional benefits to excellent performers, like a paid holiday or retail vouchers.

　　A: Good. So let’s put these down. We also need to reconsider our promotion policy and make it an incentive for our staff. We used to open up the competition for a position to external candidates, that reduces chances of promotion for existing workers. So our employees feel that there is little opportunity for internal career advancement.

　　B: Yes. A fair system of internal promotion should be set up to make each individual feel included and appreciated. This environment will enable our employees to contribute to their full potential.

　　A: Good. I think these solutions should be effective to the improvement of our core values.

　　A:据我了解，企业文化实际上是组织的特性，因为它决定公司的运作方式。我的意思是，所有的决定都是以企业价值为导向。但是问题是我们的文化仍然存在许多不足。

　　B: 我们应该努力重塑公司文化，使其强大，而不是任由其自由成长。

　　A: 是的，现在让我们列出公司文化主要不足之处的明细：首先，从员工行为方面来说，大多数的员工并不是主动相互交流他们的思想和观念，尤其是部门经理。这对于促进文化，创新价值以及增强创造力和相互之间的信任来说是一个阻碍。

　　B: 其次，大多数的员工感到他们的良好成绩并没有被认可。这对我们承诺去创造一个具有忠诚度和积极性的环境时极为不利的。这是一个非常严重的问题，你同意么?

　　A:我赞成你的看法。另一个问题是员工没有很多得到提升的机会，因为许多部门经理都是从公司外部招聘。

　　B: 而且还有另一个需要改进的领域：我们的员工抱怨说他们没有得到足够的相关工作技能发展的培训。

　　A:因此为了活跃我们的企业文化，我们必须针对这些问题提供一些切实可行得解决方案。你知道，我们首先应该去增强员工的工作满意感。因此我们需要在管理者和员工之间提供更多的沟通渠道。你是这么认为的么?

　　B: 是的，我们可以提供培训方案，户外活动，公司内部研讨会等等。有利于增强同事间能力和技能互补的个人意识。作为回报，他们将增强团队精神和开放的沟通。我们也应该重新调整员工的评估政策并且提供足够的刺激来表彰和奖励员工的忠诚度和才能。比如，我们可以对优秀的成绩给予额外的福利，比如带薪休假或者零售券。

　　A: 很好。那么让我们把这些记下来吧。我们也需要重新考虑提升的政策而且使其激励我们的员工。我们过去常常吸纳外部候选人来竞争职位，那样提升现有员工的机会就会减少。因此我们的员工感到内部提升的机会很渺茫。

　　B:是的。应该建立一个公平的内部提升系统让每个人都感到被赏识而不是被忽略。这样的环境下将有助于员工充分发挥其潜力。

　　A:是的。我认为这些解决方案将有利于改善我们的核心价值观。

　　(1) What do you think are the core values in a company culture?

　　你认为企业文化的核心价值是什么?

　　I think the essence of a company culture should include: teamwork, mutual respect, commitment and integrity. These core values will help to create a healthy work environment and attract more talented people. In turn, it will keep us one step ahead of the competition.

　　(2) In what ways do you think organizational culture can be expressed?

　　你认为公司文化可以在哪些方面得到体现?

　　In my eyes, corporate culture includes such elements as core values and beliefs, corporate ethics, and rules of behavior. Besides, it can also be expressed in the company’s architectural style, interior décor of offices and by what people wear to work, by how people address each other,etc.

　　(3) How does a company’s culture affect their employees?

　　公司的文化对其员工有什么影响?

　　It can affect their employees in many different ways: the way employees interact with each other, the training and skills development they receive, their chances of career advancement, the environment they work in, the benefits and facilities they get, etc.

　　(4) Should companies always employ people with relevant work experience?(Why?/Why not?)

　　公司是否应该始终雇佣有相关工作经验的人?(为什么?)

　　Yes. I think it’s important for companies to employ people with skills because they will be able to take over the workload the moment they become a part of the company. You don’t have to spend too much money training them.

　　(5) Is it important for companies to provide onsite perks such as break rooms, gyms, etc. for their employees?(Why?/Why not?)

　　公司为其雇员在工作现场提供额外设施如休息室、健身房等有何重要性?(为什么?)

　　Yes. I think onsite perks, such as coffee rooms, gyms and play rooms, daycare facilities, etc. are very important. You see, they show that the management really cares for people and environment. These are important incentives to boost the staff morale.

　　考试网校课程培训：选择考试网让全体学友见证你的进展！新的商务英语网校培训课程紧贴新题型，助你直击四大专项，24H在线答疑，商务英语轻易掌握！开课三日内不满意无条件退费！商务英语初中高级各项套餐学习班，针对考生量身打造！

　　统一服务热线：4000-525-585