品德
Directions： For this part， suppose you are Zhang Hong， you are allowed thirty minutes to write a letter to the department concerned to complain about having missed an important appointment because the train was delayed. You should write at least 120 words according to the suggestions given below in Chinese：
1. 讲述这次约会的重要性
2. 描述失约所给你带来的严重后果
3. 呼吁有关方面应当……
「范文」
To whom it may concern，
I‘m writing to complain about a train delay. I took the T435 train from Beijing to Tianjin on January 14th for an important business appointment in Tianjin. I was supposed to negotiate a business contract with a German company. But due to the train delay I was an hour late and the negotiators from the German company had already left when I finally arrived. As a result， my company suffered great loss and I received punishment consequently. Train delay is a common phenomenon in our country and has caused many losses and inconveniences. I think the railroad company first of all should take effective measures to reduce the occurrence of train delay. In addition， the railroad company should compensate the passengers in case of a train delay. I am looking forward to a satisfying reply soon.
Yours sincerely，
Zhang Hong
