应用文考察类型:书信类和告示类
预测种类:投诉信、咨询信、感谢信、申请信、建议、道歉(拒绝邀请)信、祝贺信、通知
1.投诉信
Direction: You just bought an English dictionary from a famous e-commerce site only to find it not as good as you expected. Write an email to the customer service center to
1) complain the poor quality of the dictionary, and
2) give reasons for your complaints.
Dear Mr. Wang,
As one of the regular customers of your e-commerce site, I feel bad to trouble you but I am afraid that I have to make a complaint about the dictionary.
What I have to complain lies in the following two aspects. In the first place, the paper of the dictionary is of poor quality. In addition, many pages in the dictionary are missing and some of the pages are reversed. Under these circumstances, I find this to be completely unacceptable.
I appreciate it very much if you could change it for a new one. Preferably, I hope you can give me a full refund. And I would like to have this matter settled in one week. I hope you can look into this matter as soon as possible and I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
2.咨询信
Write a letter inquiring a travel agency about the trip to Mount Huangshan. Some necessary details must be included. Do not sign your own name at the end of your letter, using “Li Ming” instead.
Dear Sir or Madam,
I would like to travel to Mount Huangshan this summer. I am writing to ask if it is possible for you to provide me with some information regarding the trip to Mount Huangshan.
First of all, would you mind telling me how much the trip costs for each person? Secondly, how many days will the trip take? Thirdly, I would be highly grateful if you could let me know about the accommodation and detailed plans. If you could send me some relevant booklets on the above-mentioned aspects, I would be more than happy.
Thank you for your kindness, and your prompt attention to this letter will be highly appreciated.
Yours sincerely,
Li Ming
3
3.感谢信
Directions:
You have just returned from a visit to a university in Great Britain. And you were warmly treated there by Professor Smith. Please write a letter to express your thanks to him for his hospitality.
Dear Prof. Smith,
I am writing to extend my sincere gratitude to you. I am referring to your warm treatment in Great Britain.
When I arrived in Stanford University, it was you who introduced so many of famous professors and celebrated scholars at your University to me. You also invited me to your home and treated me with delicious food. If it had not been for your assistance, I fear that I would not have had such a pleasant stay in Great Britain. My appreciation to your selfless help is beyond any words.
I sincerely hope that I can repay your kindness in the near future. Once again, please accept my heartfelt gratitude. I am looking forward to your reply.
Sincerely yours,
Li Ming
4.申请信
Directions:
You want to apply for the following job: a personal secretary to the general manager, write a letter to Mr. Byron to:
1) show your interest,
2) describe yourself, and
3) explain why you would be suitable for the job.
Dear Mr. Byron,
I am writing to apply for(求职) the position as the personal secretary to the general manager./(求学)(the opportunity for further study in your university).
I am fully confident that I am the right candidate. To begin with, I major in secretary and will graduate from Peking University. I have a good academic performance in school and have been the top five students for four years in my grade. In addition, I am an diligent and cooperative girl.
Enclosed is my resume to provide additional information. Thank you for your time and consideration. I am looking forward to your reply at your earliest convenience.
Yours sincerely,
Li Ming
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