Section One
场次 20160730
场景 医疗咨询
题型 填空 10
内容概述 病人咨询后背伤痛
填空 10
1. Name: Ridyard
2. Address: 27 Station Road
3. Date of birth: 25 February
4. Pain: lower back
5. Cause : lift up a heavy box
6. Started 3 days ago
7. Get worse this afternoon
8. Have taken painkillers
9. Advice: try to use ice
10. Advice: get more information about exercise
Section One
场次 20160227 20120512
场景 投诉
题型 填空 10
内容概述 订机票和投诉处理,抱怨航空公司不允许带两个以上小孩
填空 10
1. Name: Quigley
2. She wants to buy 4 tickets return tickets
3 . leaving at 12:30 am
4. The words on the website page: error message
5. can only take 2 children (但她有三个孩子,5 岁、8 岁和 11 岁)
6. under 12 years old (12 岁以上要收费)
7. She thinks it is unfair for huge families and school group
8. children need less food
9. letter to go to the manager