Talking about Claims
谈索赔（三）
Buyer: Yes. That means the exported goods should be inspected before shipment, and the imported goods should be reinspected after their arrival.
没错，也就是说货物装船前应该接受检验，货物到达目的地后应再次进行检验。
Seller: Exactly. Do you have any evidence for this matter?
没错。你有什么证据能作为证明吗?
Buyer: Here is the inspection certificate from S.G.S, Qingdao branch, the same surveyor.
我有SGS青岛分理处的检验证书。
Seller: In fact, I trust S.G.S. very much. If the landed weight certificate is also issued by S.G.S., problems must have happened during the shipment procedure.
说实话，我非常信任SGS这家认证机构。如果是由SGS确认真的缺量，那问题肯定出在运输过程中了。
Buyer: The shipment of our ordered linseed oil is in bulk and I'm afraid a leakage during long-distance shipment or a shortage when transshipment.
这些油是成批运输的，恐怕是长途运输过程中发生了泄漏。
Seller: It sounds reasonable. But we have no evidence. There's another possibility of discharging. I will report this matter to our president at once and we will make complete investigations. We are most faithful supplier. Just take care. All will be clear then.
听起来是这么回事。但我们也没有证据啊。也可能是别的原因。我会立马向总裁报告这件事并立马组织全面调查。我们是最讲信用的卖家。稍安勿躁，真相很快就会浮出水面。
Buyer: We wish it to be solved by both efforts. In case no settlement reached, we will lodge a claim by arbitration.
我们希望通过双方努力共同解决这件事。为防无法达成一致，我们我提请仲裁。
Seller: OK. Let's stop here today. I will inform you if I have the result of investigation.
好，我们今天就先到这吧。调查结果一出来我就通知你。
Buyer: Thanks for your effort.
感谢贵方的努力。
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