2020年商务英语高级口试材料：办公室自动化

　　PART ONE: INTERVIEW

　　(1) Do you think everybody working in business today should have a range of computer skills?(Why?/Why not?)

　　你认为如今从事商务需要一系列电脑技能吗?(为什么?)

　　Sure. Most jobs today require a working knowledge of certain computer skills. Employers seek and reward employees with the skills and knowledge.

　　(2) What are some basic computer skills for an office staff?

　　办公室职员需要什么样的基本电脑技能?

　　They may include word pro; sending E-mail; using a spreadsheet to create a graph and paste it into a report; adding and editing data in a database, etc.

　　(3) Will methods of communication change or not in the future?(Why?/Why not?)

　　未来人们的沟通方式会改变吗?(为什么?)

　　Sure, there will be some changes. With computers getting more and more popular, more and more people will use E-mail as a method of communication. But I don’t think telephone will be out of use. The two methods of communication will co-exist.

　　(4) What are the effects that computers have had on people’s working lives?/What are the effects of new technologies on office life?

　　电脑对人们的工作生活会产生什么影响?/新科技对人们的办公生活会产生什么影响?

　　I think people are being pushed into a different world—a keyboard world. Almost everything is done on the computer and it helps raise efficiency.

　　PART TWO: MINI-PRESENTATION

　　What is important when…?

　　Conducting computer training 举办电脑培训需考虑哪些要点?

　　l External experts 外聘专家

　　l Participants 参加人员

　　l

　　It’s important to have external experts when conducting computer training. Some people may think that smart computer users in the company will be more cost-effective, but experts from an IT consultancy are obviously more professional and the training may achieve better results.

　　As for participants, I think companies should get as many of their people as possible to participate in computer training, not only those currently involved in the use of computers, but also those who seem to have nothing to do with computers at the moment. With computers becoming more and more popular, computer skills will soon become something very basic for survival in a workplace.

　　In addition, equipping some staff members who are skillful in computers as on-site mentors is also important. They are there not only for tech support, but also for sharing the triumphs and breakthroughs with their colleagues to get them better motivated.

　　举办电脑培训的时候外聘专家是很重要的。有些人可能认为在公司里聘请聪明的电脑使用者将更加合算，但是IT咨询的专家显然更为专业而且会使培训取得更好的成绩。

　　关于参加人员，我认为公司应该让尽量多的员工参与到电脑培训中，不只是那些目前在使用电脑的员工，还要包含那些目前与计算机无关的员工。随着电脑的普及，计算机技巧将来会成为工作场所生存的基础。

　　此外，安排一些具备计算机技能的员工在现场作指导也是很重要的。他们不仅作为技术支持，同时也会与同事分享胜利和突破性进展，让他们得到更多的激励。

　　What is important when…?

　　Choosing new computer equipment 选购新的电脑设备需考虑哪些要点?

　　l Reputation of the manufacturer 厂家声誉

　　l Provision of staff training 提供员工培训

　　l

　　When choosing new computer equipment, once important factor to consider is the reputation of the manufacturer. If a manufacturer has a good reputation, that means people have positive opinion about it in its past performance and it’s going to be more reliable and the quality of its products can be better guaranteed.

　　Provision of staff training is also important. A piece of new computer equipment can be made good use of when people involved understand it and know how to use it. This may mean extra training cost. If the manufacturer provides staff training as part of the sales package, and offers professional guidance as well as a chance for the people to see for themselves how the equipment works, it would be more cost-effective for the company.

　　After-sales service is also important. It means timely delivery and responsiveness to repair request if anything wrong happens.

　　在选购新的电脑设备时，一个重要的因素是考虑厂家的声誉。如果一个厂家拥有良好的声誉，那就意味着人们对他们过去的成绩给予积极的评价，而且他们是可信赖的，产品的质量能够得到更好的保证。

　　提供员工培训也很重要。一个新的电脑设备当人们完全了解并知道如何使用它的话可以使电脑得到良好的使用。如果厂家将提供员工培训作为销售包的一部分，并且提供专业知道也让员工亲眼看到设备是怎样工作的，这将为公司带来成本效益。

　　售后服务也很重要。它意味着及时交货以及如果有任何问题发生提出的维修请求快速反应。

　　What is important when…?

　　Introducing new computer software 使用新的电脑软件需要考虑哪些要点

　　l potential benefits 潜在好处

　　l Convenience to use 便于使用

　　l

　　When introducing a new computer software, first of all you have to consider whether it has any potential benefits to your company or not, for instance, whether it can help to make your everyday office or business tasks easier, faster and consistent across your organization, or whether it suits some particular needs of your company to achieve better performance. And these benefits should be made clear to your staff.

　　Convenience to use is another factor to consider. It should be easy to learn and operate, accessible to ordinary users and useful to solve a particular problem. Only in this way, can the new software have a real role to play.

　　Hardware requirements are also an important factor to consider when introducing a new computer software. Sometimes you’ll have to buy up-to-date computers if you decide to use a new software.

　　使用一个新的电脑软件时，首先必须考虑对公司是否有任何潜在的好处，比如，是否能够帮助每个办公室或者业务任务更加简便，快捷和使你的组织统一，是否它符合一些特别的需求以达到更好的性能。而且应该让你的员工明确这些好处。

　　方便使用是另一个考虑因素。它应该容易学会和操作，让普通用户访问并且有效地解决特殊的问题。只有在这种情况下，新软件可以发挥其真正的作用。

　　使用新软件的时候，硬件需求也是一个重要的考虑因素。如果你决定使用新软件的时候，有时你必须购买最新的电脑。

　　What’s important when…?

　　Improving computer network security in a company 改善公司电脑网络的安全状况需考虑哪些要点?

　　l Security systems 安全系统

　　l Taking advice from consultant 进行专家咨询

　　l

　　It’s important to install effective security systems when improving computer network security in a company. Today’s internet security threats are becoming increasingly more complex. It would be safer for companies to have good security systems with firewall security, virus protection and intrusion detection to prevent expert hackers or authorized users with malicious intent from misusing systems, applications, and data.

　　Taking advice from consultants is another important thing to do. They are professional people in security and can be especially helpful when any security-related attacks happen. Their advice can help to reduce the damage and better protect the company computer network security.

　　Having regular reviews of computer network security is also important. That would be helpful to check whether there is any possibility of hacking or leakage or stealing of confidential data or information so as to take immediate actions.

　　当改善公司电脑网络的安全状况时安装有效的安全系统很重要。现如今的网络安全威胁变得越来越复杂。有良好的安全系统与防火墙安全，病毒防护以及入侵检测系统来防止黑客专家或者恶意用户滥用系统授权、应用程序和数据，这将会使公司更加安全。

　　进行专家咨询是另一个重要因素。他们是安全方面的专业人士，在发生任何与安全相关的攻击时也能提供特别帮助。他们的建议有助于减少损失和更好的保护公司计算机网络安全安全。

　　对计算机网络安全做定期检查也很重要。这将有助于检查是否这里有任何可能发生黑客入侵或者机密数据及信息的泄露以便迅速采取行动。

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