Ⅴ. Read the passage and choose the best answer for each of the following. (本大题共5小题，每小题2分,共10分)
A ticket is issued by or on behalf of the carrier and serves as a contract between the carrier and the passenger. A ticket is also used for the passenger to check in baggage and travel by air. A ticket should be kept clean and undamaged and used only by the passenger.
The period of validity for air tickets is one year from the date of the flight, or, if no part of the ticket is used , from the date of issuance. If a ticket is offered on special fare, the period of validity will be shorter.
Children over 12 years of age and adults shall pay full fare, children under 12 but over two years of age must pay the children discount fare. Infants under 2 years of age, not having a separate seat and traveling with an adult, pay 10% of the normal adult fare. One adult should take only one baby paying 10% of the normal adult fare. An infant having a separate seat needs to pay the children fare.
When an airline ticket is lost or stolen, passengers should, without delay, report to the local police and contact the airlines immediately through its nearest office or ticket agent. The carrier shall not be liable to passenger named on the ticket if the ticket is falsely used or refunded by any person other than the one named on the ticket.
Refunds for lost or stolen tickets may be made upon receiving satisfactory proof to the carrier or refused by the carrier in accordance with the rules of the airlines. Refunds for lost tickets may be subject to service charges.
Changes may be made to the “Carrier”, “Flight”, “Booking Class”, “Date” and “Time” sections in the “Good for passage” area of the ticket, and if it does not cause change of fare, the required seat is available.
Upon failure by the carrier in accordance with the contract, or where a passenger needs a change of his/her travel plans, refunds for an unused ticket or part of the ticket shall be made by the carrier in accordance with the rules. Refunds caused by the passenger’s plan changes will pay the service charges but no charge is collected for a refund caused by the carrier’s failure.
Refunds shall be made at the original ticketing office or by an agent of the airlines.
1. An air ticket serves as all the following EXCEPT ____________.( )
A. A contract between the airlines and the passenger
B. a proof of rights to travel on a flight of the airlines
C. a certificate for the passenger to check in his baggege
D. A document showing who the passenger is
2. Which of the following is TRUE about air fare ?( )
A. Infants under 2 years old having separate seats pay as much as those between the ages of 2 to 12.
B. A mother traveling her twins should all pay 10% of the adult fare for each of her twins.
C. Children under 12 years of age should all pay the same children discount fare.
D. All children under 12 years of age pay only 10% of the full adult fare.
3. When passengers lose their tickets, the first thing they should do is ____________.( )
A. buy another ticket for the same flight at once or they will miss the flight
B. contact the nearest office of the airlines for a free ticket
C. report loss to the airlines so as to get their money back
D. report loss so as to stop another person from using the tickets
4. Which of the following is TRUE about refund?( )
A. If a passage has lost the air ticket, he will get a refund from the airline, with no question asked.
B. Refunds shall be made at the original ticketing office or by an agent of the airlines.
C. When getting a refund of any kind, the passenger has to pay a service fee.
D. Refunds for lost tickets isn’t subject to service charges.
5. Which of the following is the best title for this test?( )
A. Children’s Ticket B. Ticket Fare
C. Ticketing Information D. Ticket Refund
Ⅵ. Translate the following paragraph into good Chinese. (本大题17分)
Computers are used extensively by hotel managers and their assistants to keep track of guests’ bills, reservations, room assignments, meetings, and special events. In addition, computers are used to order food, beverages, and supplies, as well as to prepare reports for hotel owners and top-level managers. Managers work with computer specialists to ensure that the hotel’s computer system functions properly. Should the hotel computer system fail, managers must continue to meet the needs of hotel guests and staff.
