Ⅴ. Daily Conversation (15 points)
Directions: Pick out five appropriate expressions from the eight choices below and complete the
following dialogue by blackening the corresponding letter on the Answer Sheet.
A. Hold the line
B. flight number
C. ask a question
D. To New York
E. May I have your name
F. reconfirm my seat
G. please check in
H. On May 11
Reservations clerk: Northwind Airlines. Can I help you?
Daniel Adams: Hello. I'd like to 56 , please.
Reservations clerk: May I have your name and 57 , please?
Daniel Adams: My name is Daniel Adams and my flight number is 374.
Reservations clerk: When are you leaving?
Daniel Adams : 58
Reservations clerk: And your destination?
Daniel Adams: Buenos Aires.
Reservations clerk: 59 , please. (...) All right. Your seat is confirmed, Mr. Adams. You'll be
arriving in Buenos Aires at 4 o' clock p.m. local time.
Daniel Adams: Thank you. Can I pick up my ticket when I check in?
Reservations clerk: Yes, but 60 at least one hour before departure time.
Ⅵ. Writing (25 points)
Directions: For this part, you are supposed to write a letter in English in 100-120 words based
on the following situation. Remember to write it clearly.
61.你(Li Yuan)刚买了一块表,但你不满意,因为它总有毛病。写一封投诉信,其内容如下:
(1)买表的时间、地点;
(2)出现的问题;
(3)要求退货。
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