2020商务英语（BEC）初级口语冲刺训练：解决食品安全危机

　　解决食品安全危机

　　你们所在的糖果厂正面临着严峻的安全危机：一个小孩食用你们专为儿童生产的果冻时被噎住了。请你们协助解决这一问题。讨论并决定：

　　l 公司应该做些什么

　　l 如何改进该产品

　　A: I’m most sorry to hear that a five-year-old girl was choked yesterday on our gel candy. Thank goodness she didn’t die.

　　B: Yes. The choking hazard hit the headlines, and everybody is talking about that. We should do something immediately.

　　A: I’m quite with you. First of all, we should go visit the girl, offer compensation to her parents, and of course, bring some gifts to the poor girl.

　　B: Yes. We should stop selling the candies immediately, I mean, to recall all the product from the market to prevent possible tragedies. We should also warn people and ask them to get rid of the product, particularly those small grocery stores that may stock the candies.

　　A: You’re right. It’s really time we re-examine the safety of our product. You see, the candy that the girl choked on is our new product, the sweet gel that comes with a piece of fruit inside a shell of jelly.

　　B: Yes, I see. We should add choking safety notices on the labels of our products, just to warn parents of choking dangers.

　　A: Well, it doesn’t help much I’m afraid. As a manufacturer, we’re entirely responsible for that accident, we should seek to improve our products. You know, the gel in the candy doesn’t readily dissolve, so it’s not safe for young children, we should replace the gel with some other ingredient.

　　B: Oh, I see, that’s really a good idea, and the piece of fruit should be chopped into bits. In this way, it will certainly prevent risks for choking injury and death. I always believe that food producers could save the lives of dozens of kids each year by turning out safe products.

　　A: And I think the packing also needs to be improved. Our gel candy is packed in a small, soft plastic cup, but the size of the gel is a bit too small, the kids can just readily swallow it. We should make it lager, so that it will take a few bites to eat it up.

　　B: Or the parents can cut it up for small kids.

　　A:听到一个5岁的小女孩儿昨天吃我们的果冻窒息的事情，我感到很遗憾。感谢上帝她没有生命危险。

　　B：是的，窒息这件事情登上了头条，每个人都在讨论这件事儿。我们应该立刻做一些补救措施。

　　A：我同意你的观点。首先，我们应该去探望这个女孩儿，为她的父母提供一些补偿，当然，带一些礼物给这个可怜的女孩儿。

　　B： 是的，我们应该立刻停止销售糖果。我的意思是，从市场召回所有的产品以防止类似的悲剧发生。我们也应该警示人们让他们处理掉这种果冻，特别是那些有可能储存糖果的小食杂店。

　　A：你是对的。是时候重新检测产品安全了。你知道，造成女孩儿窒息的是我们的新产品，果冻壳里包含了一块果肉。。

　　B：是的，我知道。我们应该加强在产品的标签上增加防止窒息的标识。来警示家长有窒息的危险。

　　A：是的，但我觉得恐怕帮助不大。作为一个生产商，我们应该为事故负全责。我们应该需找改善产品的方法。你知道，在糖果里的果胶不容易被溶解。因此对小朋友不安全，我们应该用其它成分来代替果胶。

　　B：哦，我明白了。那真的是一个好主意。果肉也应该被切成小块得。这样的话，可以防止窒息的伤害和死亡的危险。我一直确信食品生产商如果保证产品的安全可以挽救十几个孩子的生命。

　　A：而且我认为包装也应该改善。我们的果胶糖用小的柔软的塑料杯包装。但是果胶的尺寸太过于小了，孩子很容易吞食它。我们应该把它做的大一些，这样可以分几口来吃光。

　　B：父母也可以切成小块给孩子。

　　(1) How important is the issue of ethics in the workplace?

　　工作中的道德问题有何重要性?

　　The issue of ethics in the workplace is of vital importance. In today’s competitive market, any company without a coherent ethics policy cannot possible survive, they would certainly lose their competitive advantage to their rivals.

　　(2) What should be done to ensure that all company staff follow the code of conduct set by the company?

　　公司如何保证所有员工遵循公司制定的道德规范?

　　The issue of ethics should be put into company development programmes for all employees, from the shop floor to the boardroom. Companies need to offer training courses, lectures, case analysis to make sure that all staff act in compliance with the highest standards.

　　(3) What do you think integrity will bring to the company?

　　你认为诚信会给公司带来什么?

　　Integrity will surely create wealth. If you act with integrity in business, you can enjoy good reputation and a good public image. That would keep good people in your employ, and keep customers coming back for your products or services.

　　(4) What corporate responsibility objectives should companies set for themselves?

　　公司应该给自己制定什么责任目标?

　　Companies should not just seek profits only, they also have social obligations, or what is called corporate social responsibility. They should be concerned with the well-being of the society, they’re responsible for environmental protection and upholding the principle of integrity.

　　(5) Do you think emphasizing business ethics is contradictory to making profits?(Why?)

　　你认为强调商业道德和创造利润相互冲突么?(为什么?)

　　No. I don’t think business and ethics clash. Indeed, good ethics means good management. If companies ignore moral concerns, violate laws, or act unethically, they cannot possibly survive, let alone making any profits.

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