Dear
This is to acknowledge receipt of your correspondence of [date] ， in which you requested an adjustment in the form of a credit to your account for the merchandise damaged in transit.
Please be advised that your account has been credited in the amount of $ ， as of [date] We are sorry about the inconvenience this has caused you.
Thank you for your cooperation and understanding in this matter
上一篇：商务英语初级写作范文2
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