Referring to previous contact:
Thank you for your letter of/dated ….
With reference to
Further to
In reply to
Stating the reason for writing:
I am writing to enquire about …
to confirm that …
to apologise for/about…
in reply to your …
with reference to …
Ending a letter
If you have any further questions, please contact me on …
I look forward to hearing from you soon.
in due course.
in the near future.
注意考试当中的格式问题
题目分类：
1 订单类 handling order
2 询问类 enquiry and reply
3 投诉类 complaint and apology
4 告知变化类 notice of changes
5 邀请类 invitations
(一)常用短语
称为 Dear ……/ 敬语 Yours……
Dear Sir or Madam----------Yours faithfully
Dear Mr./Mrs./Miss/Ms Smith---------Yours sincerely
Dear John-----------Best wishes (私人关系比较亲密)
信的开头：
We are writing to enquire about …写信是询问关于……
We are writing in connection with … 写信是关于 ……
We are interested in … and we would like to know … 我们对……感兴趣……我们想知道
asking if …感谢(某日)询问是否……的来信
Thank you for your letter of (date), enquiring about …感谢(某日)询问有关……的来信
We have received your letter of (date), enclosing …感谢(某日)的来信以及随信寄来的……
concerning …我们已收到(某日)关于……的来信
如果写信的开头或者是信中要提到某件事情：
with reference to… 关于……
further to … 继……之后
with regard to … 关于……
I am writing in connection with … 我写信是为了……
A point in your letter gives us great concern that …我们很关心您信中提到的……
Regarding … 关于……
告知好消息
I am pleased to tell you that … 我很高兴的告诉你/通知你……
I am delighted to inform you ……
I am happy to advise you …
We are pleased to inform you that
We have pleasure in informing you that
We have the pleasure to apprise you of
We have the honour to inform you that (of)
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