Question：A manager is assessing the performance of her team members. In accordance with the appraisal system of the organisation, she has been given a list of characteristics and performance elements, with notes on how to interpret and apply the terms: 'integrity', 'punctuality' and so on. She is required to comment on how each appraisee measures up in terms of each factor.

　　Which appraisal technique is this organisation using?

　　A. Overall assessment

　　B. Grading

　　C. Behavioural incident

　　D. Guided assessment

　　The correct answer is: Guided assessment

　　Rationale: Overall assessment is narrative comment without the guidance on how the terms should be applied. Grading uses rating scales (definitions of performance on each characteristic from 1-5, say). Behavioural incident methods compare specific behaviours against typical behaviour in each job.